Policy Framework
The Policy Framework establishes requirements, accountability and responsibility for the development, approval, implementation, enforcement and review of OLEI policies and procedures. Our policies and procedures have been designed in the best interests of students and the organisation alike, to ensure the highest standard of service provision and learning outcomes possible.
Here you will find all the essential policies and procedures in PDF format for easy access.
Click on each policy name to open and read the corresponding document.
Each document provides detailed guidelines and procedures to ensure a smooth and transparent experience at our institute.
- Privacy Policy
- Fee Policy
- Assessment Policy
- Critical Incident Policy
- Student Code of Conduct
- Fee Refund Policy and Procedure
- Course Progress Policy and Procedure
- Change of Course Policy and Procedure
- Deferral, Suspension and Cancellation of Enrolment Policy
- RPL and Credit Transfer Policy and Procedure
- Harassment Incident Policy and Complaint Procedure
- International Student Transfer Policy and Procedure
- Student Complaints and Appeals Policy and Procedure
- Anti-Discrimination and Anti-Bullying Policy and Procedure
- Unique Student Identifier (USI) Policy and Privacy Statement
